Meddbase Improvements | August 2023

Article author
Mike Gray


This month, we're back with more value-packed enhancements that empower you with increased insight and flexibility. Explore the latest improvements below.

Our next system update is set for Tuesday August 29th, 22:30 GMT (UK/EU) and Wednesday August 30th, 02:00 CST (US/Canada).


Recall Reminder Details  

We’ve simplified things and made it easier to see exactly what recalls involve. Relevant appointment types and service details relating to recalls can now be included using template codes.

For more information please view our Knowledge Base article.

Smart Service Credit Rules

When you bundle services together we call them modules. These modules can include various services, each with its own special offering. Now, when modules include different services you can easily set up rules to determine the credit allocation based on specific services, including the ability to allocate and deduct credits for services that are part of a module - giving you a smoother and more tailored experience.

Our Xero to Hero integration improvements continue...

Global Tax Types Toolkit

This new toolkit enables businesses in various countries to seamlessly integrate with Xero by accommodating their specific international tax requirements. If you have plans to expand overseas in the future this equips you with the option for multiple chambers that use different tax values.


Filters That Stick

Enjoy an uninterrupted workflow. Your selected filter options on Work Items Screens will now stay active after you have applied them, filtered your views, and decided to select new filters.

Document Manager Developments

Based on your feedback we have made some improvements:

Audit Log Clarity
Opening and closing a document without making changes won’t mark it as edited in the audit log anymore.

Download Retry Fix
We've resolved the pesky error message when retrying downloads using the Document Manager.

Smooth Word Saving
No more occasional hiccups when saving Word documents with the Document Manager, especially when you've got a local Word document open.

Your support team is here to help if you have any questions or feedback, and if you spot anything that doesn't look quite right please let us know.

Thank you,

Sam and the Meddbase Team

Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
USA & Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).

All releases will be scheduled after 22:30 BST/GMT unless otherwise stated. A brief period of downtime can be expected with these times.
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