Should you need to refund a patient’s advance payment, begin by first opening the payment. You can access payments from the 'Payment' tab on the Accounts page.
- Once open, click the ‘Match’ button to launch the ‘Match invoices’ dialogue.
- To the top right you will find the ‘Refund unmatched’ option - checking this box will refund the amount remaining on this payment.
Please click on the image below to zoom.