Meddbase Newsletter - Feedback Edition - 6th July 2021

Article author
Daniel Ignatov
  • Updated
Welcome to the latest edition of the Meddbase customer newsletter - keeping you in the loop with product news and company announcements.

As a Meddbase user, this edition is all about you.

We want to introduce you to our new User Feedback Platform, UserVoice, and share a couple of the top feature recommendations we have already received from fellow Meddbase subscribers.

You can make your own views and feature requests heard, when you sign up to Meddbase UserVoice and suggest features, or upvote and comment on other users' suggestions.

We also have a new blog post by Product Owner Sam Wood explaining why customer feedback like yours matters so much to us, and we begin our new spotlight series on Meddbase's customer-focused team members, introducing you to one of our dedicated Account Managers, Ellie. 

Introducing Meddbase UserVoice

Meddbase has been shaped by user feedback for over 16 years and we have designed our software to serve client needs every step of the way.

Now we've taken that one stage further by giving you the ability to have a direct impact on our development decisions.

Meddbase's dedicated user feedback platform, UserVoice, in now live - so if you have comments, ideas, suggestions, or a request for a feature which you think should make it into the Meddbase product, you can share them directly with our Product Owners and Development Team.

Add your feedback

Top Feature Requests

These ideas have been gaining a lot of attention recently, if you like the sound of either of these feature requests you can upvote them in UserVoice: make your voice heard by voting for features that matter to you and your business, and we will do our part in prioritising the feature in our development cycle.

Sign up or sign into UserVoice to upvote these requests - or make your own suggestion. 

View all suggestions

Why We Value Your Feedback - Blog Post

One of the latest posts on the Meddbase blog is this piece on the importance of User Feedback for software companies like us, written by Product Owner Sam Wood.

Sam has a background as a Meddbase client prior to joining the development team, so he knows just how important it is to drive innovations within the product based on the day-today experiences of our users.

You can read more from Sam, and learn
 why we value user feedback on the Meddbase blog


User Feedback - Quick Poll

Does Meddbase meet your business requirements?

*|SURVEY: Yes|*

*|SURVEY: No|*


Staff Spotlight: Meet...

Ellie Atkinson
Meddbase Customer
Account Manager

Ellie joined Meddbase in 2020 with experience of B2B SaaS account management, tackling digitalisation of traditional paper-based processes and helping clients to future proof their organisations.
She enjoys helping Meddbase customers achieve their goals and is always on hand to help with the process of translating complex client objectives into actionable real-world workflows.
Ellie has great problem-solving skills, offers clear communication, and gets a lot of satisfaction
from long-term relationship building. She strives to offer a consistent customer experience and a professional yet personal approach.

Ellie holds a First in Spanish and Italian, lived and studied in Italy, and continues to feed her love of art and creativity by painting in her spare time.

In Other News

Meddbase Named a Finalist for Technology Provider of the Year at the HealthInvestor Awards

Meddbase has been named a finalist at the HealthInvestor Awards, due to be held in London in September 2021.

We have been shortlisted on the basis of our ground-breaking work on an NHS-compliant integration designed to enable public and private sector healthcare organisations to share digital patient records for the first time.

The award nomination highlights Meddbase’s vision for interoperability within healthcare technology, and our commitment to capturing all aspects of the patient journey within one secure online platform.

You can read more about our award nomination including comments from our MD and NHS Programme Lead in this Press Release.

Wondering About Webcams?

The latest post on the Meddbase blog is an overview of what to look for when selecting a webcam that's suited to Telemedicine - a question we are asked by our customers regularly, particularly when they are upgrading their Meddbase subscription to include Telemedicine functionality.

We cover a few of the webcam basics, from FPS and resolution to pitfalls you'll want to avoid, in this blog post on webcams for telemedicine.

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