Context and purpose
At Meddbase, we are focused on continuous product improvement to deliver increasing value for our customers. To support that, we have implemented UserVoice to get your feedback on what’s important.
To help you get started, this article outlines how to log in, review existing ideas, comment and vote on ideas and add new ideas to UserVoice.
How to login
To sign-up and log in:-
1. Go to https://meddbase.uservoice.com/
2. Select Sign In
3. In the dialogue box that appears, input your email address
4. Then select SIGN IN
At this point, you are sent a magic link to your email.
5. Go to your email
6. Select the Log in to Meddbase UserVoice link
You are presented with a message on your browser to confirm that you are logged in to Meddbase UserVoice.
7. Go back to the original browser tab
8. Optionally, add a Display name
9. Confirm that you agree to the terms of service
10. Select SIGN UP
How to review existing ideas
Before you add in new ideas, it’s useful to see what’s already been added to understand what's important to other users.
Through manual navigation
To look through what’s there:-
1. Select the Feedback link towards the bottom of the page.
2. Scroll through the list of available ideas
3. Select an idea to review it and related comments
If you only want to see items in certain categories, you can select a category on the left.
Through search
As a potentially simpler alternative, you can use the search feature on the home page. To do this:-
1. Navigate to the home page if needed
2. Go to the Search field towards the top-right of the home page
3. Input the keyword (e.g. document)
4. From the dynamically constructed list that appears, select an item
You are then taken to the specific idea.
How to comment and vote on existing ideas
Having opened an idea, you can add comments and vote for an idea too.
To initially add a comment:-
1. Select the idea as described in ‘How to review existing ideas’ above
2. Add a comment
3. Then select POST COMMENT
To then continue to vote, you can :-
4. Simply click on the Vote icon to the left of the title
Your vote is added to the idea.
How to add a new idea
To add a new idea:-
1. Navigate to the home page if needed
2. Select the Feedback link towards the bottom of the page
3. In the Enter your idea field, input a descriptive title
4. Optionally, choose a value from the Category drop-down list
5. Add descriptive narrative
6. Optionally, add attachments, to support your idea
Do not add any patient identifiable information in the description or to attachments.
Your idea has been added to UserVoice.