Meddbase Newsletter - Q4 - 21st December 2022

Article author
Mike Gray
  • Updated


Welcome to the last edition of the Meddbase customer newsletter for 2022. We have some key announcements to share as we round up the final quarter of the year, from our product and service news highlights to looking ahead at what's in store for Meddbase in 2023 with our product roadmap.

This edition also covers some administrative announcements as we close out the year - including our Christmas and New Year opening hours and how to stay in touch over the holiday season.

Seasonal Opening Hours


Our support team will be on hand as normal over the Christmas holidays with the exception of the dates above, but if you would like to keep track of our planned maintenance times you can visit the Meddbase Status Page


We understand that service is a key part of what we do - and if you have any feedback about how we could make our service better, we are always on hand to listen.

Sign up to Meddbase UserVoice to make product suggestions for features that would make a difference to you and your colleagues, or contact your account manager at any time to discuss your use of Meddbase.

If you're simply looking for more information about how to use a Meddbase feature, take a look at our Helpdesk Article Collections many of which were overhauled during 2022 with articles being updated, added and enhanced by our team to better help customers find the answers they need.

View all UserVoice suggestions

Meddbase In The News

Meddbase hit the headlines this year, with news of our successful pilot project alongside NHS Humber and North Yorkshire, which used digital technology to increase patient uptake of the National Diabetes Prevention Programme by over 1000%.

We published a White Paper and ran an industry webinar to share the methodology and results from the study, and these were highlighted in all major trade press titles, focused on the transformative effect digital communications can have on patient engagement and participation in healthy lifestyle programmes.


Meddbase Product Roadmap

We regularly share a view of our product roadmap throughout the year to keep you updated on where our product developments are currently, showing progress that has been made, listing specific features which are slated to come next, and those in the planning stages.This roadmap is just a guide to some of the proposed functionality that you can look forward to from your Meddbase system over the coming year - and as always we value your feedback and suggestions so do make yourself heard via our UserVoice forum.

Announcing Client Training Drop-in Sessions

Standard client training provides in-depth knowledge around setup, configuration and workflows of Meddbase, but we understand there may be areas of the system for which clients would welcome additional information and guidance from time to time.
To help elevate users' knowledge and understanding of how Meddbase can best meet their unique needs, we will be running a regular and complementary series of hour-long drop-in sessions on Microsoft Teams Live Events to take you through specific and selected areas of system functionality.
We would welcome your suggestions for topics which you are keen to learn more about. Please visit this online form to share your requests – and we will be in touch in the New Year with more information and a schedule of sessions.
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