Support Desk: Tips and Tricks

This section is dedicated to articles to assist you when raise a ticket.

How to track your support tickets

What is the context? As part of our ongoing commitment to delivering excellent customer service, we have conducted a ...

Article author
By Matthew Russell
  • Updated

Request for Support - I have a request for Superuser Training

What is the context? As part of our ongoing commitment to delivering excellent customer service, we have conducted a ...

Article author
By Matthew Russell
  • Updated

Request for Support - I have a general issue with Meddbase

What is the context? As part of our ongoing commitment to delivering excellent customer service, we have conducted a ...

Article author
By Matthew Russell
  • Updated

Request for Support - I would like upload or change a Clinical Form or Questionnaire in my Chamber

What is the context? As part of our ongoing commitment to delivering excellent customer service, we have conducted a ...

Article author
By Matthew Russell
  • Updated

Request for Support - I have an issue with the API

What is the context? As part of our ongoing commitment to delivering excellent customer service, we have reviewed our...

Article author
By Matthew Russell
  • Updated

How to take Screenshots and Screen recordings - Meddbase Support

What is the context? This guide is intended for clients who need to report technical issues or provide visual feedba...

Article author
By Matthew Russell
  • Updated

Support Ticket Priority

What is the context? Meddbase Support plays a vital role in ensuring users can address their issues and concerns and...

Article author
By Matthew Russell
  • Updated