Product Release Notes | June 2024

Article author
Mike Gray



Hello everyone, 

Our next product release is scheduled for Monday 24th June 22:30 GMT (UK/EU) and Tuesday 25th June 02:00 CST (US/Canada).

Join Our Next Webinar On Thursday! 

Keeping up with our monthly releases can be challenging, but we've got you covered! Join our Head of Product, Sam, and our Account Management Lead, Ellie, to get a recap of what we've released so far in 2024.

When? Thursday13th June at 1pm (GMT)
What? Mastering Meddbase: Exploring New Features and Updates

Put it in your calendars and don't miss out!

Secure Your Seat

Opayo Zero Value Authorisation

Our new Zero Value Authorisation (ZVA) feature, integrated with the Opayo API, allows users to verify and store payment card details without requiring an immediate transaction. This is particularly useful for scenarios where card validity needs to be checked and stored for future use, such as potential cancellation fees.

Users can authorise cards via a new action on the Patient Home Page by selecting 'Authorise Card'.

Please note:

  • Payment Method Dropdown: Only online payment types will be selectable from this dropdown menu.
  • 'Amount' Field: Is not present nor required as the authorisation will be for a zero value.
Detailed instructions on using Opayo Zero Value Authorisations can be found our knowledge base article.

Improved Audit Logging for Prescription Activity

Prescribing now generates a distinct, searchable, and filterable audit event labeled 'New Patient Prescription' in both system and patient activity logs, making it easier to differentiate from other 'Patient Medical Record Changed' events.

Better User Experience Changing Document Titles with Punctuation Marks

When creating or editing a document in Meddbase using the document editor, users can include punctuation marks in the title and edit them afterwards.

Fixed Issue with Selecting Contacts to Email

An issue where company names containing special characters made it impossible to select one of that company's contacts for emailing has been resolved. And top marks to anyone who notices our updates to some of the icons and styling on this screen! 

Improved Error Message for Recall Creation

Previously, when creating a recall and trying to save without selecting an appointment type, users would receive the unhelpful message 'There was a problem'. This has been updated to the more informative 'Appointment type cannot be empty'.


Need some help? Please get in touch.
There are numerous ways to contact us at Meddbase, we are all here to help. 

  • Need knowledge? Visit our knowledge base
  • Need help with everyday questions or technical quereies? Raise a support ticket
  • Have an idea? Share your thoughts on our User Voice
  • Something else? Contact your Customer Success Manager or Account Manager 

Don't forget to sign up for our next webinar: Mastering Meddbase: Exploring New Features and Updates on Thursday, 13th June 2024 at 1pm.

Sign Up Here

Thanks for being a part of our journey!
Sam and the Meddbase Team


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