Walk-in / Telephone Appointments

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Should you need to begin an unscheduled appointment immediately in the case of emergencies, walk-ins or telephone appointments, you may find this tool helpful.

Begin by accessing the patient’s home page (or create a new patient if this is their first visit). Within the ‘Actions’ pane you will find a link to ‘Walk-in / Telephone Appointments’, click here to bring up the instant appointment dialogue.


To begin the appointment, simply select the appointment type, site, location and creditor and click the ‘Start Appointment’ button. The appointment will be booked and arrived instantly with the logged-in user as the attendee.