Support Desk: Tips and Tricks

This section is dedicated to articles to assist you when raise a ticket.

How to track your support tickets Promoted article

What is the context? As part of our ongoing commitment to delivering excellent customer service, we have conducted a ...

Article author
By Matthew Russell
  • Updated

Request for Support - I have a request for Superuser Training Promoted article

What is the context? As part of our ongoing commitment to delivering excellent customer service, we have conducted a ...

Article author
By Matthew Russell
  • Updated

Request for Support - I have a general issue with Meddbase Promoted article

What is the context? As part of our ongoing commitment to delivering excellent customer service, we have conducted a ...

Article author
By Matthew Russell
  • Updated

Request for Support - I would like upload or change a Clinical Form or Questionnaire in my Chamber Promoted article

What is the context? As part of our ongoing commitment to delivering excellent customer service, we have conducted a ...

Article author
By Matthew Russell
  • Updated

Request for Support - I have an issue with the API Promoted article

What is the context? As part of our ongoing commitment to delivering excellent customer service, we have reviewed our...

Article author
By Matthew Russell
  • Updated

How to take Screenshots and Screen recordings - Meddbase Support

What is the context? This guide is intended for clients who need to report technical issues or provide visual feedba...

Article author
By Matthew Russell
  • Updated

Support Ticket Priority

What is the context? Meddbase Support plays a vital role in ensuring users can address their issues and concerns and...

Article author
By Matthew Russell
  • Updated