What is the context?
Meddbase is a complex, multi-layered EMR system, capable of accommodating a wide variety of workflows and business models ranging from small practices, straightforward setup and only a couple of people using the application, through to global enterprises with thousands of users and nuanced workflows and business requirements.
Meddbase provides a high number of configuration options allowing the application to adapt to complex business scenarios, as well as a host of default settings that it can fall back on when complexity is minimal.
Meddbase can be and is used in Primary Care, Secondary Care as well as in Occupational Health.
What is the purpose of the article?
This article is the 1st in a series of articles providing overview and details of setup and configuration steps required for Practice Management, which focuses on the application of the Meddbase system in Primary and Secondary Care.
Click here for Part 2.
Click here for Part 3.1.
This article will provide explanation of key terms and concepts native to Meddbase that are used in this series of articles.
Key terms, concepts and definitions
Typically, a Meddbase User(s) with full system access, responsible for chamber configuration following training and internal user queries. Furthermore, a Superuser has the ability to escalate issues to MMS Support via the support ticket system.
To log into a Chamber, a Meddbase user must have a license. There are 2 types of licences: Full-time and Concurrent:
- 1 Concurrent license can be assigned to multiple users. Users with a concurrent license assigned can access the application subject to the number of concurrent licenses available and the number of users who are assigned a concurrent license that are currently logged in.
- 1 Full-time license can be assigned to 1 user only. Users wit a full-time license assigned can log into their respective Chamber, regardless of what other users are doing.
The provider of clinical or medical services in Meddbase. Also referred to as a Doctor or Medical Person.
A Meddbase user who is not a medical professional, e.g. receptionist, technician operating equipment etc. Meddbase prevents non-medical users from performing certain actions, e.g. prescribing drugs.
Appointment Types in Meddbase are entities that get booked into Clinician's (Doctors') sessions and occupy a certain amount of time in these sessions. In other words, Appointment Types are the 'things you book' in the system.
Services within Meddbase are defined as anything that can be provided to patients as part of an appointment or outside of an appointment, e.g. a procedure, a products (consumable) or a test etc.
Services can not be booked on their own, they can only be added to an appointment. They can be charged for directly however, outside the context of an appointment.
Pricing and availability of Services is determined by the configuration of Billing Rules in the chamber.
- Appointment Reminders - default Work Type
- Incoming Referrals - default Work Type
- Occupational Health (referrals)
- Outbound Referral - default Work Type
- Outstanding Debt
- PACS Inbox - default Work Type
- Pathology Results
- Recall Reminder - default Work Type
- Result Reminder - default Work Type
- Tasks - default Work Type
- Debtor type (patient, or company on behalf of patient),
- Age from
- The ability to enable online booking
- The ability to enable membership.
A feature in Meddbase is a piece of functionality enabling performing specific actions and workflows, and fulfilling specific business needs. There are standard, built-in feature, e.g. Slot Finder, Invoicing, Billing Rules, Templates, and more. Every Meddbase chamber has these features available.
There are also Chargeable features (additional features that come with extra costs), e.g. Report Builder, Patient Portal, Stock Control, Medication delivery, Telemedicine and more.
Chargeable features are disabled by default and need to be enabled and configured accordingly.
This article was last updated on 12th of Jan 2023 in the context of Meddbase version 1.264.1.14998