User workflows & features
A collection of articles explaining Occupational Health workflows and features for Meddbase users and Referral Portal users.
Occupational Health - Silent Matching
What is the context? Meddbase gives users access to a comprehensive platform accommodating various aspects and workf...

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OH Portal Department Modification Permission
What is the context? This new feature enables or disables temporary access for managers on the OH portal to update a...

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Booking Limits - feature overview, logic and examples of use
What is the context? A Site Session must exist for an appointment to be booked. Site Sessions can be configured in 2...

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How to send a link to view a shared document in the OH Portal
What's the context? Meddbase enables documents to be shared online with employer contacts to be viewed in the Occupa...

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Health Surveillance: Overview - Occupational Health
What is the Context? Occupational Health in Meddbase consists of a series of workflows, features and configuration, ...

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Case Management: Overview - Occupational Health
What is the Context? Occupational Health in Meddbase consists of a series of workflows, features and configuration, ...

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Case Management: Referral creation - Occupational Health
What is the Context? The Case Management workflow in Meddbase is initiated by: An OH Referral sent from the Referra...

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Case Management: Referral processing - Occupational Health
What is the Context? Occupational Health referrals sent through the Referral Portal generate Work Items in Meddbase,...

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Case Management: Clinical appointment Part 1 of 3 - Occupational Health
What is the Context? When an appointment has been booked in Meddbase following an OH referral, patient attendance fo...

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Case Management: Clinical appointment Part 2 of 3 - Occupational Health
What is the context? When an appointment has been booked in Meddbase following an OH referral, patient attendance fo...

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Case Management: Clinical appointment Part 3 of 3 - Occupational Health
What is the Context? When an appointment has been booked in Meddbase following an OH referral, patient attendance fo...

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Case Management: Report Writing - Occupational Health
What is the context? When the status of an appointment booked from an OH referral is changed to 'Discharged' (with o...

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Case Management: Report authorisation - Occupational Health
What is the context? Once the OH report is finished and sent for patient review, it can be Authorised, with or witho...

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Case Management: (Optional) Follow up referral - Occupational Health
What is the Context? The Case Management workflow can end after one appointment with the patient or extend into a se...

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Pre-Placement Questionnaire System: Referral Manager Workflow - Occupational Health
What is the Context? The Pre-Placement Questionnaire (PPQ) system is designed for employers looking to send pre-plac...

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Case-related Template Codes and Reporting on Cases - Occupational Health
What is the purpose of the article? This article will provide detailed information on extracting information about C...

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Managing Information (MI) Reports - Occupational Health
What is the purpose of the article? This article explains how to set up the Management Information (MI) Reporting fe...

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