User workflows & features

A collection of articles explaining Occupational Health workflows and features for Meddbase users and Referral Portal users.

OH Portal Department Modification Permission

What is the context? This new feature enables or disables temporary access for managers on the OH portal to update a...

Article author
By Michelle Craigie
  • Updated

Booking Limits - feature overview, logic and examples of use

What is the context? A Site Session must exist for an appointment to be booked. Site Sessions can be configured in 2...

Article author
By Greg Pietras
  • Updated

How to send a link to view a shared document in the OH Portal

What's the context? Meddbase enables documents to be shared online with employer contacts to be viewed in the Occupa...

Article author
By Dan Jordan
  • Updated

Health Surveillance: Overview - Occupational Health

What is the Context? Occupational Health in Meddbase consists of a series of workflows, features and configuration, ...

Article author
By Greg Pietras
  • Updated

Case Management: Overview - Occupational Health

What is the Context? Occupational Health in Meddbase consists of a series of workflows, features and configuration, ...

Article author
By Greg Pietras
  • Updated

Case Management: Referral creation - Occupational Health

What is the Context? The Case Management workflow in Meddbase is initiated by: An OH Referral sent from the Referra...

Article author
By Greg Pietras
  • Updated

Case Management: Referral processing - Occupational Health

What is the Context? Occupational Health referrals sent through the Referral Portal generate Work Items in Meddbase,...

Article author
By Greg Pietras
  • Updated

Case Management: Clinical appointment Part 1 of 3 - Occupational Health

What is the Context? When an appointment has been booked in Meddbase following an OH referral, patient attendance fo...

Article author
By Greg Pietras
  • Updated

Case Management: Clinical appointment Part 2 of 3 - Occupational Health

What is the context? When an appointment has been booked in Meddbase following an OH referral, patient attendance fo...

Article author
By Greg Pietras
  • Updated

Case Management: Clinical appointment Part 3 of 3 - Occupational Health

What is the Context? When an appointment has been booked in Meddbase following an OH referral, patient attendance fo...

Article author
By Greg Pietras
  • Updated

Case Management: Report Writing - Occupational Health

What is the context? When the status of an appointment booked from an OH referral is changed to 'Discharged' (with o...

Article author
By Greg Pietras
  • Updated

Case Management: Report authorisation - Occupational Health

What is the context? Once the OH report is finished and sent for patient review, it can be Authorised, with or witho...

Article author
By Greg Pietras
  • Updated

Case Management: (Optional) Follow up referral - Occupational Health

What is the Context? The Case Management workflow can end after one appointment with the patient or extend into a se...

Article author
By Greg Pietras
  • Updated

Pre-Placement Questionnaire System: Referral Manager Workflow - Occupational Health

What is the Context? The Pre-Placement Questionnaire (PPQ) system is designed for employers looking to send pre-plac...

Article author
By Greg Pietras
  • Updated

Case-related Template Codes and Reporting on Cases - Occupational Health

What is the purpose of the article? This article will provide detailed information on extracting information about C...

Article author
By Greg Pietras
  • Updated

Managing Information (MI) Reports - Occupational Health

What is the purpose of the article? This article explains how to set up the Management Information (MI) Reporting fe...

Article author
By Catia Goncalves
  • Updated